13th Open Conference
Service Process Improvement Network

Kraków, 5-6 October 2022

5.10 – Hevre Kazimierz (meet-up & networking)
6.10 – Hotel Galaxy (workshops)

We would like to invite you to the 13th Open SPIN Conference which will take place on the 5-6 October 2022 in Krakow. We are pleased to announce that the period of on-line events is over! This year’s edition is focused on networking.

On the first day there will be three lectures, conducted by business practitioners. They will discuss Process Mining (lecture in English), Blockchain (lecture in Polish) and storytelling – especially in case of talking about data. As networking has become a king of luxury over the last 2 years, this event will be focused on making opportunities to connect with other participants. The organizer will provide vouchers exchangeable for drinks or snacks.

On the second day of the conference you will have an opportunity to gain new knowlegde during 8 hour workshops (offline).

Participation in meetups and networking (first day) is free of charge. It will take place in Hevre Kazimierz.

Participation in the workshop day costs PLN 500+VAT. The workshops are held in Krakow, at the Galaxy Hotel.



Day 1 (5th October, Wednesday) –  networking meetup

DAY1 – networking meetup (Wednesday)
duration Topic Speaker
18:00 – 18:30 Networking and registration
18:30 – 18:40 Opening of the Conference (PL) Dawid Żabiński
18:40 – 19:10 How can blockchain technology be used in business processes improvement? Examples and challenges (PL) Agata Oleksy
19:10 – 19:30 Networking
19:30 – 20:00 Process mining with Celonis: Success story in Accounts Payable in HEINEKEN Global Shared Services (EN)

Karolina Szczurek

Israel Expósito

20:00 – 20:30

Behind the mountains, behind the forests, there were … presentations and meetings – why do we need Storytelling in business. (PL)

Natalia Kmieć-Braun

20:30 – 22:00 Networking
DAY 2 – workshops (Tuesday)
start Activities
9:00 – 17:00 Workshops (one to be chosen)

  1. Leverage Process Mining to Deliver Tangible Business Results (EN) – Israel Expósito, Celonis – 4 hour workshop
  2. Lego Scrum City – the most popular Agile framework in practise (PL) – Anna Jaworska, Stowarzyszenie SPIN
  3. Can the robots read? – how to convince the financial director that robotization works and is profitable (PL) – Tomek Owsiak, FarmaProm
  4. Write your first bot in UiPath (PL) – Marta Kopińska, Office Samurai
  5. Process Discovery – how to discover processes to automation (PL) – Anna Maziarz, Office Samurai
  6. Storytelling – how to talk about data / technology to make people listen (PL) – Natalia Kmieć-Braun, Accenture

Detailed descriptions of the workshops are available below.



  1. Leverage Process Mining to Deliver Tangible Business Results – Israel Expósito, Celonis

Duration: 4 hours (breaks included)

Process mining has proven to be a powerful technology across different industries and processes, enabling an Execution Management System that can help Shared Service organisations to drive efficiency and value in their end-to-end processes.
This hands-on interactive session will provide practical takeaways on the following key areas:
1. How to connect end-to-end processes by integrating real-time and streaming data across systems, desktops, and documents
2. How to X-Rays processes for inefficiencies and identify improvements
3. How to fix inefficiencies automatically and orchestrates your existing technologies
Duration: 3x1hr sessions

Participants should bring a laptop, and have WiFi access to access Celonis Free, our online Free-of-Charge Process mining technology

About trainer:

Israel is a Celonis Global Business Development Executive with deep domain expertise and focus on all things Procurement. In his time with Celonis he’s led the Product teams focused on Procurement and P2P. Previously, he spent 10 years at Vodafone as Global Head of Data Governance & Analytics where he was known as the godfather of Making Data Speak & Act. During his journey at Vodafone he had a very active partnership with Celonis as a customer since 2015. Israel’s products have been awarded as best digital business solution during 2018 by The Hackett Group. Additional references to success stories he’s achieved: Forbes, WSJ and Financial Times.


Conference is conducted in Krakow.

day 1 – w Hevre Kazimierz (Meiselsa 18, 31-058 Kraków)

day 2 – w Hotelu Galaxy (Gęsia 22A, 31-535 Kraków)