SPIN members


Dawid Żabiński
(SPIN President)
Dawid startet his professional carrer on 2012 in finance at IBM. Since 2014 linked to Continuous Improvement and Lean Management, main areas of project were related to optimization, standardization and business transformation of financial services, mainly – Accounts Payable department. Currently, since September 2018 works for State Street Bank in Process Excellence (Lean Management) department.
Student of Master of Lean Management on Wroclaw University of Economics.
Arkadiusz Lubina
(SPIN Vice-President)
  Dominik Jaskulski
(SPIN Vice-President)
Dominik has over 9 years of experience in process automation and improvement. He worked as analyst, project leader and people manager for many polish and international organizations. Dominik has been building global structures (Mexico, Poland, Philippines, +20 people), setting up group-wide Automation Center of Excellence and supported several global restructurization and transformation programs. He holds diplomas in economics, finance, lean management and data mining. Dominik has experience in leading projects in HR, banking, finance, IT and NGO. As a fan of agile and lean philosophies, he tries to combine them both in daily work.
  Tomasz Owsiak (SPIN Treasurer) Tomasz is finance, accounting and tax professional with 30 years of subject matter and managerial experience. During his professional tenure in domestic and international companies he collected broad business experience starting in retail with chain of bookstores, manufacturing of furniture and lighting fixtures through professional engineering services organization. He has been one of the key leaders in helping Global Business Services centre of an international corporation grow to over 800 employees in 20 different functions. Tomasz was also working closely with the core business supporting it in finance and accounting area in the capacity of country and regional controller for Central & Eastern Europe.

He is an active academic lecturer, specialising in the areas of corporate finance and return on investment.

Currently he is supporting growth and manages financial matters of FarmaProm who delivers to pharmaceutical industry companies such as  producers, distributors and pharmacy chains innovative, user friendly solutions in the space of CRM, Sales Force Automation, analytics, data base consulting, direct marketing and market research.

His interest in around optimization of back office processes, automation and application of robotics.

Tomasz bikes to the office every day and has an annual target of 4000 km. He also likes travelling with his family to discover natural wonders of Poland and other countries around the world.

Klaudia Szendzielarz
(SPIN Secretary)
Klaudia has been working in the service sector since 2002. Has an experience in team management, active support for continuous improvement culture in organization and change management. Since 2018, she works as a Continuous Improvement & Transformation Manager where she uses her practical knowledge to optimize processes. Klaudia also delivers Lean Management trainings and workshops. Currently she is actively involved in the OpEx (Operational Excellence) programme, which is managed in the spirit of Lean and Agile philosophy to introduce Smart Automation in the company. Klaudia also co-creates a Processes Center of Excellence.
  Anna Strojny-Madej Continuous Improvement Manager in Zurich Insurance Company Ltd.
Ania specializes in process improvement using Lean Six Sigma methodology and tools as well as identifying opportunities for robotics process automation. She delivers trainings dedicated to Kaizen philosophy and problem solving tools. She is experienced in leading “Lean Express” improvement projects, moderating mapping workshops and data analysis.
Andrzej Kinastowski Andrzej has been assisting various SSCs and BPOs in improving their delivery in areas of Continuous Improvement, Process Excellence, automation and robotics, leadership and strategy for the last 10 years. He’s a Lean in Office practitioner, big fan of Kaizen thinking. Certified Lean Six Sigma Black Belt, experienced trainer, university teacher. Co-founder of Service Process Improvement Network association.
Zuzanna Pamuła Process Excellence Senior Specialist in Lundbeck
Specializes in Continuous Process Improvement in services, where she works as a Lean Six Sigma trainer and project manager. Certified Six Sigma Black Belt. Currently responsible for implementation of continuous improvement culture in the organization. Founder-member and ex-President of SPIN Association. Passionate about corporate social responsibility.
Michał Wolak
Monika Bednarska-Łupińska Monika is manager with 18 years experience gained in Manufacturing Plants (Philips, General Electric, Philip Morris) and Shared Services (UBS, Lufthansa). She has experience in leading teams of different size in area of production, operations, quality, continuous improvement and business process management. Certified Six Sigma Black Belt. Currently Head of Business Process Management in CAN PACK S.A.
Szymon Sobczyszyn-Żmudź
Szymon is working as Junior Business Process Automation Developer. Presently supports client in the journey of automation and building CoE. Owner of certificates: UiPath RPA Developer Advanced and  MSO 77-728. Graduate from postgraduate Studies of  Lean Management and Lean Office in Jagiellonian University. Passionately shares his knowledge during internal workshop or for SPIN. In a free time attends meet-ups, conferences and workshop, reads books and video editing.
  Dagmara Pundyk Senior Data Engineer in HSBC
Her career started in reporting department. She quickly discovered how to do her job better. For few year was responsible for automation and process improvements. Right know she decided to use her analytic knowledge and technical skills to change big data into information.
In her free time she discovers Mayan pyramids, establishes new colonies on an alien planet, conquers medieval civilization… and plays other board games.
Michał Baraniak Cash and Settlement Client Service Director at Euroclear
He leads local CI team, manages transformation projects and develops continuous improvement culture in the organization. He loves to give trainings, workshops and introduce/improve visual management.
Magdalena Juszczyk Process Lead Lean Six Sigma Green Belt in Capgemini Polska S.A. Lean Expert and trainer
Anna Grabowska-Grabiec
Anna is a certified Lean Six Sigma Master Black Belt, LSS Green and Black Belt levels coach.   Currently Business Process & Operational Excellence Manager at Motorola Solutions.
Founder of go4sixsigma present in 105 countries, co-founder of SPIN and former manager of the Process Excellence team at Amway.  She is very interested in the impact of corporate culture when implementing changes in multicultural environments and the topic of engaging and inspiring people, understanding their emotions in the process of change.  Anna’s passion is running, which is confirmed by participation in 8 marathons, including the New York Marathon.
Kinga Kinastowska Kinga Kinastowska Kinga is a Reengineering Manager in State Street, responsible for lean projects implementation
in Krakow. She has experience in process improvement and process documentation, she was supporting several transformation projects. Before she was responsible for managing teams providing financial and HR processes in Capgemini Poland. Certified Six Sigma Green Belt.
  Flor
Martinez Reyes
Continuous Process Improvement Manager at Heineken
Flor is a certified Lean Six Sigma Master Black Belt, experienced Quality and CI Manager as well as trainer, coach and consultant. Flor has experience in building and implementing continuous improvement strategy in the organization, developing Lean Six Sigma training programs and motivating people to pursue continuous improvement. She worked mainly in BPO organizations altough she has consulted production companies as well. Currently she is Continuous Process Improvement Manager in HEINEKEN.
  Wiktor Ryś Wiktor started his path in Vendor Management team. He discovered his true passion while improving his daily tasks. Certified Six Sigma Yellow Belt. Student of Psychology in Management at Jagiellonian University in Kraków.
  Magdalena Fular Magda specializes in leading projects focused on processes, quality improvement and risk reduction. On a daily basis, she identifies processes suitable for automation and uses Lean, Six Sigma and World Class Manufacturing tools and methodologies. She eagerly shares the acquired experience and knowledge during trainings conducted by her. Certified Six Sigma Green Belt, WCM Green Belt, Quality Manager and Proxy of the Quality Management System. In her free time, she broadens her knowledge about agile management techinques, participates in meetups and enjoys discovering new flavors.
  Karol Czapik Karol is a person with over 10 years of experience in managing implementation and transformation projects in such areas as services, IT systems and innovative projects.
Projects in which he participated as a project manager or a team member concerned finance, marketing, IT, mobile payments, intellectual property, process and service optimization, as well as the e-commerce and logistics market. He is a certified Project Manager: PRINCE2, AgilePM, IPMA D.
In his professional career he was a Volunteer, a Seller, a Vice President and Founder of the Entrepreneurship Support Foundation Activus Promptus, and a Project Management Office Manager in the last company InPost S.A.
Currently, he is the owner of the consulting company EFEKT PMO, through which he tries to help other enterprises (MŚP) in continuous improvement and development of projects competences.
In his free time, he tries to broaden his knowledge in the field of Lean Management and agile management methodologies, as well as shares his experience through training and lectures for various NGOs.
Marcin Zieliński Marcin works in financial industry since 2011. He acquired experience in managing a medium-sized team and implementing various process improvements. Currently, he works as a Continuous Improvement and Transformation Manager in Euroclear. He is directly responsible for coaching of new team leaders as well as designing and promoting new continuous improvement initiatives. Together with his team he implements robotic process automation program in the company.
In his free time he enjoys mountain hiking, riding a bicycle and paragliding.
Agata Zydroń Agata is a Process Manager in Lufthansa Global Business Services in Kraków. Agata has expierience in delivering trainings on Lean Six Sigma such as visual managament, Kaizen, process mapping, problem solving methods, FMEA and Lean Six Sigma methodology basics. She also specializes in Lean Six Sigma programs implementation (Lean Six Sigma certification, improvements rewarding program) and implementation of Lean Six Sigma methodology in operational teams. She gained her experience in companies such as UBS, Kaizen Institute and MTU Aero Engines.
Michał Naprawski Global Process Manager in IAG GBS
Natalia Stawarz Managing Director in Lufthansa Services Philippines, located in Manila

Global Tower Head Purchase To Pay in Lufthansa Group Business Services

A fan of prompt reaction on improvements requests from operational staff
… because of course we can lean the process & process execution!
Certified Lean Six Sigma Green Belt, Lean Leader and fan of nature

Katarzyna Lenar
Natalia Pogoda Business Analyst in HSBC