Does Continuous Improvement still have a place in the age of AI and accelerating transformation? Using Herbalife’s global CPI program as an example, I will show how to build a culture of continuous improvement, engage employees, develop ambassadors, and prepare an organization for technology implementations. This is the story of CPI’s evolution from an improvement program into a global model that supports transformation and the delivery of business value.

Anna Czerniecka – Senior Principal, Continuous Process Improvement & Training at Herbalife. Leads global Continuous Improvement initiatives, with responsibility for developing the CPI program and fostering employee engagement in process improvement. A certified Lean Six Sigma Black Belt with over 20 years of experience in international organizations. Specializes in combining Continuous Improvement methodologies with capability building and organizational culture development to support the achievement of strategic business objectives.