Service Process Improvement Network

Intelligent Customer Risk Assessment: Challenges, Decision-Making, and Lessons Learned During AI Sol
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Intelligent Customer Risk Assessment: Challenges, Decision-Making, and Lessons Learned During AI Sol
Mateusz Banasik | Łukasz Rybak | TE Connectivity
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Intelligent Customer Risk Assessment: Challenges, Decision-Making, and Lessons Learned During AI Solution Implementation Within the Organization

The presentation will show how to combine Business Intelligence, AI, and a strategic approach to support business decisions. Based on a practical case study, participants will see how data, scenario analysis, and AI can support decisions related to costs, margins, and business strategy — moving from data reporting to real support for the decision-making process.

Mateusz Banasik –  Automation Team Manager at TE Connectivity, an enthusiast of advanced business analytics with over a dozen years of experience

Łukasz Rybak – has worked for years in business process automation in large organizations and complex environments, progressing from the role of developer to architect and then to a management position. 

 

 

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