Service Process Improvement Network

From plan to reality: Process Mining as the missing piece in transformation
Hello
From plan to reality: Process Mining as the missing piece in transformation
Dominika Kielar | Lufthansa Group Business Services
About Me
CHECK PRESENTATION DETAILS


From plan to reality: Process Mining as the missing piece in transformation

On the journey from plan to execution, transformations encounter many unforeseen challenges. Process mining helps uncover and understand them, and anticipate their impact, providing process transparency and fact-based analysis. The session shows how this makes it possible to remove barriers faster and achieve real results.

Dominika Kielar – Process Manager with 11 years of experience in finance, business analytics, and process improvement. She is a graduate of Spanish Philology and postgraduate studies in Accounting and Financial Management. She has worked in international corporations as an Accountant, Service Management Expert, and Business Analyst, combining operational, process, and business perspectives.


 

· © 2026 Stowarzyszenie SPIN · Oparte na · Designed with the Customizr theme ·