8th SPIN Conference



8th Open Conference

Service Process Improvement Network

Robotics and Machine Learning
in the office

Kraków, 18-20 September 2019

It’s the eight time we invite you to the Service Process Improvement Network Open Conference, made by and for Continuous Improvement in the office hotheads. With this event we want to continue building an environment for knowledge and experience sharing about management and process optimization. For the fourth time, in response to the requests received as well as in order to meet the needs of the community, our workshops and presentations will include robotization and machine learning.

Day zero (the 18th of September) of the conference is a chance for those who wish to improve their knowledge and skills in process robotization and machine learning even before the conference starts. It will be possible during full day workshops. The cost of participation in day zero is 700 PLN.

Day one (19 September) of the conference consists of 11 continous improvement practitioners speeches and one discussion panel. Short and to the point stories and case studies – maximum content, no sales pitches. Day one is free and open to everyone. Simultaneous interpreting to English will be provided.

Day two (20 September) is workshops and Open Space discussions. This formula gives you direct access to continuous improvement experts and at the same time possibility to discuss problems that may have been bothering you for a long time. Cost of the second day (one workshop of choice + all Open Space slots) is 500 PLN. In Polish only.

If you register for all three days of the conference, the cost will be 1000 PLN.

The whole conference will be conducted in Polish. A simultaneous interpreting to English will be available during the day one.




start Activities
8:37 Registration, morning coffee
9:07 Workshops (one to be chosen):

  1. Michał Wolak – Office Samurai: Introduction to RPA
  2. Dominik Jaskulski – SPIN Association: RPA Project Methodology
  3. Andrzej Kinastowski – Office Samurai: Develop your first robot in WinAutomation
  4. Tomasz Owsiak – Jacobs: Can robots read? – how to convince your CFO that it works and has a positive ROI.
  5. Szymon Sobczyszyn-Żmudź – SPIN Association: From beginner to developer. First robot in UiPath
  6. Marcin Zieliński – Euroclear: Design Thinking as a creative method to solve problems
  7. Magdalena Fular – SPIN Association:  RPA Manager Toolbox
  8. Dawid Żabiński – SPIN Association: Visual Management as a tool for identification of issues
  9. Krzysztof Pimpicki – Positive Productivity: Creating a culture of engagement in automation. RPA acceleration strategy.
  10. Tomasz Górecki – Wizlink: Be a Hero in your company and create your robots in Wizlink

The workshops’ description is available here

13:07 Lunch
13:47 Continuation of the workshops
17:07 Day 0 closing


Day 1

Start Topic Speaker
8:07 Registration, morning coffee
9:07 Opening of the conference Dominik Jaskulski logo-SPIN-130
9:22 Child’s play – technologies of now and tomorrow Andrzej Kinastowski
9:52 TAURON on the journey to RPA Łukasz Kołkowski,
Aneta Sajler
10:17 Veolia’s journey to building their own Robotic CoE Krzysztof Śrama, Tomasz Żołek
10:42 Coffee break
11:02 Process automation and process mining
– how to lay a good analytical foundation
for implementing automations
Artur Siurdyban
11:27 Digital rebel – how to pimp out a robot Krystian Kozłowski
Damian Wilk
11:52 How did we create 70 customer order serving robots in 3 months Łukasz Dybka
12:17 Lunch
13:32 How fast is this vehicle driving, or is the revolution going on before our eyes? Marek Zuber
13:57 Robotic Process Automation labour market analysis Kuba Kulasa
14:12 Discussion panel – Job market condition

RPA/RDA – do we still have a hype?

Discussion panel
14:42 Coffee break
15:02 How we connected intelligent OCR with RPA bots Joanna Kowalska-Rak
Dariusz Chorostowski
15:27 The use of robots in process optimisation
of the supply chains
Karolina Gorzewska

Jan Goliński

15:52 How will AI help fire your CEO? Paweł Wołoszyn
16:17 Day 1 closing remarks Dominik Jaskulski logo-SPIN-130


Day 2

start Activities
8:37 Registration, morning coffee
9:07 Workshops (one to be chosen):

  1. Dominik Jaskulski – SPIN Association : How to build RPA Center of Excellence (workshop level: Advanced)
  2. Michał Wolak – Office Samurai: Competences of the future – how to acquire them? workshop level: Basic)
  3. Andrzej Kinastowski – Office Samurai: Develop your first robot in UiPath (workshop level: Basic)
  4. Szymon Sobczyszyn-Żmudź – SPIN Association: Fast like a robot. Optimizing office work thanks to using VBA macros. (workshop level: Advanced)
  5. Marcin Zieliński – Euroclear: Change management in RPA projects (workshop level: Basic)
  6. Tomasz Owsiak – Jacobs: Return on investment in robotics initiatives. (workshop level: Basic)
  7. Magdalena Fular – SPIN: Problem solving (workshop level: Basic)
  8. Mikołaj Sochański – Office Samurai: Conscious creations of roles and responsibilities in a RPA programme (workshop level: Advanced)

The workshops’ description is available here

13:07 Lunch
14:07 Open Space
16:07 Conference summary



Hosting university:


Platinium sponsor:







Lean Action


Conference takes place in:

Day 0 – hotel Metropolo by Golden Tulip, Orzechowa 11, Kraków

Day 1 – Wydział Biologii i Nauk o Ziemi, (ground floor, assembly hall)

Day 2 – Wydział Zarządzania i Komunikacji Społecznej UJ (room 0.103 and classrooms on 1st and 2nd floors)


Day 1
ul. Gronostajowa 7
30-348 KrakówDay 2:
ul. prof. Stanisława Łojasiewicza 4
30-348 KrakówTo access the venue with public transport take tram no. 18, 52, 11, 17
(stop: Norymberska).